Security Services

ABOUT OUR SECURITY TEAMThe role of Erin Mills Town Centre Security is to ensure that every visitor to the Shopping Centre has a safe and enjoyable shopping experience. The Security Department is responsible for all aspects of safety and security on the property. By patrolling and monitoring all areas of the shopping centre, Erin Mills Town Centre Security strives to ensure that all visitors abide by the property's posted conduct policy.Members of our Security Department are provided with training on life safety practices and full First Aid and CPR protocols. The property has four automated external defibrillator devices (A.E.D.’s) on site; located conveniently in the Security Office, Admin Office, Mobile vehicle and at the Guest Services kiosk. Erin Mills Town Centre staff receive annual training on this potentially life- saving device and its operation.Security coverage at Erin Mills Town Centre is scheduled on a 24 hour-a-day basis, 365 days a year.Vehicle patrols of the exterior areas of the shopping centre are conducted year-round by a clearly marked security vehicle. This vehicle is equipped with a highly visible light bar, a full medical trauma kit, oxygen tank, Automated External Defibrillator (AED), battery boost pack and other safety and emergency response supplies.The Security Office has an exterior entry and is located on the North West wall of the “C” parking lot (near Scotia Bank). The Security reception is manned by a Security dispatch officer who is responsible for monitoring the shopping centre's C.C.T.V. camera system, receiving all incoming telephone calls and dispatching Security to calls for customer or tenant assistance.To contact the Erin Mills Town Centre Security Office, please call (905)-569-1981 ext. 222.AUTOMOBILE AID SERVICESErin Mills Town Centre Security patrols the exterior parking areas of the property year-round in a clearly marked Security vehicle. This vehicle is equipped with a highly visible light bar and directional control panel, a full medical trauma kit, oxygen tank, battery boost pack and other safety and emergency response supplies.Erin Mills Town Centre Security offers the following exterior Automobile Aid Services free of charge:Battery BoostsAssistance with Locating a Vehicle Contact Erin Mills Town Centre Security at (905) 569-1981 ext. 222 to obtain either of these services.A WELCOMING ENVIRONMENTIt is important to us to ensure that all visitors are provided with an enjoyable and safe shopping experience. Building Management asks that you take a moment to become familiar with the Building Conduct Policy. VIEW BUILDING CONDUCT POLICY HERE (an alternative format of this document is available upon request). Please note that any violation of this policy may result in the offender being requested to leave the property immediately. Any questions regarding the Building Conduct Policy can be directed to the attention of Building Security by calling (905) 569-1981 or by email at www.erinmills.ca Thank you for your co-operation and we hope you enjoy your visit to Erin Mills Town Centre.LOST & FOUNDLost a glove, found some keys? If you are looking for an item or you have found an item you would like to turn in, drop by Security and a representative will be happy to help. Lost & Found items are logged electronically at the Security office to help with your search.EMPLOYMENTAny applicant seeking employment with Erin Mills Town Centre Security must meet the following minimum requirements:Be of good moral character with no criminal record for which a pardon has not been granted.Provide proof of educational minimum of grade 12 and a diploma from a community college in Law & Security or Police Foundations or similar educational undertaking would be an asset.Provide proof of a valid Ontario driver's licence and acceptable driving record.Must possess a valid Security License from the Ministry of Community Safety and Correctional Services.Provide proof of current First Aid and C.P.R. certificates.We do not hire directly onsite. All willing and suitable applicants should submit a cover letter, resume, and completed application form to https://paragonsecurity.ca/