"Dr. Barrett has integrated these variables well while writing a valuable text that offers strategies and examples to address managerial and administrative issues relevant to any setting. This is a timeless work, which will be valuable to students pursuing any aspect of management or administration, in any setting or environment, while challenging the student and/or manager to develop new thoughts and ideas about the management of formal organizations." Hermi H. Hewitt OD, PhD, RN, RM, FAAN