Anita Holland has built a successful and lucrative career in the restaurant business over the last 40 years. During these years she has trained and mentored numerous servers with one goal in mind-to provide exceptional customer service. In this book, Anita provides a thorough explanation of the terms, and tasks used in food serving, a concise treatise on the world of wines and a detailed outline of the steps involved in providing an outstanding dining experience for the client. This book is for anyone who wants to be successfully engaged in the restaurant business whether it be a small breakfast restaurant or a fine dining establishment.