Cass Enger, a big-hearted kennel owner who's better with dogs than people, wishes she could be more like her favorite fictional heroine, Felicity Benedict. A large woman with swagger, Felicity is part detective, part therapist, and adept problem solver. When Cass learns that the setting for the Felicity novels is her own financially floundering hometown of Loon, she seeks out the mayor, a woman who bullied her during their school days. Together, they launch a plan to bring the Felicity phenomenon to Loon to attract massive tourist revenue, without which the town will vanish. Cass's plan, however, ignites a war among the citizens, alienates her dearest friend, endangers the young immigrant who's both assistant and surrogate brother, and lands her in jail. As havoc engulfs her life and her town, can Cass convince her fellow citizens to unite so that Loon can become not just a town - but a true community?