This is a quick read that's very direct to the point gives great advice, tools, and techniques for what you need to gain rapport whether it's with a crowd or individuals. The book is very easy to understand and read, because the font is larger. this is a quick read that's very direct to the point gives great advice, tools, and techniques for what you need to gain rapport whether it's with a crowd or individuals. The book is very easy to understand and read because the font is larger. This is the type of work that you can keep in your back pocket, so you can refer to whenever you need the advice.