Indispensable for hospitality managers who need to communicateeffectively with their Spanish-speaking employees, this unique bookgives you the basic Spanish language skills you need at work everyday. You'll quickly learn Spanish phrases, questions, andinstructions that you can use immediately-in all the areas ofyour daily operations. This concise but comprehensive book givesyou all the tools you need: * Common dialogues in Spanish for the full range of hospitalityoccupations, including housekeeping, restaurant, kitchen, andengineering * Useful phrases, including greetings, introductions, time, numbers, the calendar, and more * Position descriptions and hotel and restaurant operatingprocedures in Spanish * Interviewing vocabulary and general personnel officedialogues * A brief overview of Spanish grammar basics and an easy-to-usepronunciation guide * A model Spanish-language employee manual * Handy, English-Spanish/Spanish-English hospitalitydictionaries | Conversational Spanish for Hospitality Managers and Supervisors by Matt A. Casado, Paperback | Indigo Chapters