This practical guide for HR professionals will take you through the investigation process from receiving a complaint, deciding whether to conduct the investigation, to writing your report with impact and clarity. Along the way, we will cover various steps such as planning an HR investigation; conducting interviews with your Reporter, Witnesses and Subject; collecting documents; analysing the evidence; making findings of fact; deciding if a policy has been breached; making recommendations; and closing out the investigation with stakeholders and involved parties. This guidance is brought to life with numerous examples, case studies, and template wording that will help you visualise every step in an end-to-end HR investigation process.