Available for the first time in paperback, the quintessential manual for managers of accounting, legal, consulting, architectural, public relations, and other service-related companies. The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.-Tom Peters. coauthor of In Search of Excellence | Managing The Professional Service Firm by David H. Maister, Paperback | Indigo Chapters