With escalating demands upon research and assessment growing morevaried, surveys are now used to assess and drive organizationalchange by examining company performance, customer and employeesatisfaction, empowerment, and key aspects of corporateculture. With Organizational Surveys, you'll learn how to: * Drive change with surveys * Use 360* feedback * Set expectations of results * Deal with ethical concerns * Facilitate feedback, action-planning, and follow-through . . .and much more! No other book approaches this collection's range and specificity, or its emphasis on actual practice in organizations. It's yourindispensible toolbox for assessment and change! | Organizational Surveys by Allen I. Kraut, Paperback | Indigo Chapters