Now you'll know what to say at the right time in any situationESL specialist Natalie Gast knows from her experience that the workplace presents some unique situations. In this book she presents scenarios, business slang, and other linguistic issues that typical language texts don't go into-for example, how to break the ice with small talk or ask for clarification. These hundreds of phrases will help you not only survive but thrive in your chosen field. | Perfect Phrases ESL Everyday Business by Natalie Gast, Paperback | Indigo Chapters