The user-centered design process is based on various steps, each with its respective approaches. Learn about designing flows, optimizing emotional engagement and performing heuristic website reviews. This eBook (eBook #20) provides you with several practical techniques that will help make your Web applications appeal to the masses, transforming them into lightweight yet efficient user experiences. TABLE OF CONTENTS - Evolve Your User Interface To Educate Your Users - Optimizing Emotional Engagement In Web Design Through Metrics - Enhancing User Interaction With First Person User Interface - Enhancing User Interaction With First Person User Interfaces - A Guide To Heuristic Website Reviews - Stop Designing Pages And Start Designing Flows - The Data-Pixel Approach To Improving User Experience