The staff. They are called the backbone, right arms, eyes, ears, face, lifeblood, heart, and even the soul of their organizations. If these indispensable people are so vital to the running of companies, why is our modern workplace broken? And most importantly, how can it be fixed and by whom? Staff Matters answers these questions by pulling back the curtain on the hard truths and offering solutions to the workplace's toughest challenges. From communication breakdowns and siloed staff to dysfunctional systems, toxic work environments, and inadequate training, common issues are complicated by the rise of a remote workforce. Shining a light on the stories of staff at all levels, this book offers case studies and real-world examples to make workplace issues come alive and provides actionable tools for the staff to use in approaching these challenges head-on. Developed through the author's more than fifteen hundred conversations with Executives, HR professionals, Recruiters, Executive Assistants, and leadership experts, there is no other book that provides this unique perspective of firsthand insight into the workplace. Are you ready for a revolutionary, people-focused approach to fix what's broken?