From the author of How to Say It, the million-copies-sold bestsellerIf you want to improve your conversational skills-and achieve greater levels of personal and professional success-The Art of Talking to Anyone is the ultimate book. Rosalie Maggio has built a career on teaching people how to say the right thing at the right time-and she's made her techniques available to you. This essential communication handbook includes: Sample dialogues, topics, and responses Quick-reference dos and don'ts Tips for handling special situations Confidence-building advice and quotations Key words that get to the business at hand Whether it's small talk or big, social or work-related, The Art of Talking to Anyone gives you all the tools you need to speak up with confidence, to charm and persuade, and to talk your way through any situation-successfully. | The Art of Talking to Anyone: Essential People Skills for Success in Any Situation by Rosalie Maggio, Paperback | Indigo Chapters